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New version of Zone

JAG

April 14, 2018 21:07

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I agree with all of the complaints others have expressed here and have a couple more:

 

Elite members are supposed to have access to online concierge help - NOT. It is not functioning today and I can't have my questions answered or a personal chat with staff.  Also, if you can get to the concierge it says Vegas World.  Are they both the same entity?

 

I have an elite membership that expires April 26, 2018. I haven't decided yet if I want to renew but since I can't find any place to renew I guess that is a mute point.  I can't get into the support page to ask because it is not functioning.

 

I want the status bar on the charms reinstated. I dislike playing blind, never knowing when the charm will burn out or how close it is to being done.

 

I switched to Google Chrome because I was told the site did not work well with Microsoft Edge but it doesn't work a whole lot better with Google.  I must remember to clear the cache, cookies, browsing history because if I don't the game freezes up and sometimes even then it freezes.  Most annoying if you happen to be at a party.  When everything is cleared then you must reset your log in data.

 

If the program can't be fixed than I agree, reinstate the old Zone Online Casino but keep the new games. Some of them are fun.

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4 comments

• 0
  
  mapjrp49 April 17, 2018 13:24

  Does anyone read or care what the players are saying.  It is pretty clear nobody is happy with the new zone.  once you see the amount of players and money  disappear maybe you will change.  I have lost 4 billion coins since the change.  Once the coins are gone so am I.

• 0
  
  mar April 17, 2018 18:18

  WHEN ARE U GOING TO DO SOMETHING ABOUT THE SIZE OF THE TYPED SCREEN WORDS? YOU PEOPLE MAY HAVE BIONIC EYES, BUT WE DON' T!!!

  CANT MAKE OUT THE PARTY POSTINGS OR THE NAMES OF PLAYERS IN THE ROOM. YOU NEED TO MAKE THE FONT LARGER AND CLEARER, ITS VERY BLURRY AND TAXING ON THE EYES. 

  SLOW DOWN THE CHAT IN THE ROOM GOES WAY TOO FAST TO READ,

  HAVEN'T SEEN ONE IMPROVEMENT SINCE YOU FORCED US TO PLAY ON THIS SITE.

  GET WITH THE PROGRAM GUYS, YOU NEED TO MAKE A FIX HERE OR LOOSE US PLAYERS WHO HAVE BEEN HERE FOR A LONG TIME, THE NEWBIES DON'T KNOW ANY BETTER AND WILL TAKE WHAT U PUT IN FRONT OF THEM., WE ON THE OTHER HAND KNOW THAT YOU MESSED UP A GOOD THING "BIG TIME"!!!!!!!

   

• 0
  
  Mrs Lucky Pierre April 25, 2018 21:21

  Hola Mar,

  The Computer magnification is too high for The Zone.  You may want to adjust the setting to 25% instead of your normal 100% +. 

  When you are in The Zone, click on the three dots at the top right corner next to The Google Address Bar.  This will only apply to The Zone, and will not affect any other apps.  Make sure you are signed-in  before you change the magnification.  

  Good Luck, 

  Mrs.Lucky Pierre1

• 0
  
  Mrs Lucky Pierre April 25, 2018 21:56

  Mr. Lucky cannot get thru, so I will submit his  request. 

  "Why do we receive only 20-Party Charms here,  when we pay  the same amount at  your sister site, Vegas World and receive 25 Party Charms?  It does not  seem very fair.?

  Friom

  Mr.Lucky Pierre