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Zone email coin gifts gone into thin air

I keep getting emails saying I have been gifted so much in free coins . . but when I click on the link I am taken into the games console without any change in my coin amount.  I don't particularly care about the free coins, I do okay on my own game, but I do think it's false advertising when free oins are offered and not received. does anyone know why this is happening . . . or a work around?

 

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