"Sorry Cannot trade with this user?"

Hi all, hoping someone can help me since "they" don't seem to care. I've sent out several emails to a friend of mine today and he never got them but, I received his. So i tried to send him a gift, and a box shows up saying "Sorry you cannot gift this player" we have exchanged gifts in the past (16 hrs.ago was the last time) and it has never said that. I'm just wondering if any of you are having the same problem, or if you know why it would say that? Any help would be great! 


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